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Arc Hospitality

Location: EdinburghPay: £12.71 per hour &#43; holiday pay, £14.24 totalJob Type: Flexible, Event-BasedJob type Education ( must have a PVG) We are looking for a friendly, reliable, and hardworking General Assistant to join our hospitality team. The successful candidate will provide support across the day-to-day operation of the business, helping to ensure guests receive a welcoming, professional, and high-quality experience. This is a varied role involving customer service, food and beverage support, housekeeping, cleaning, and general operational duties. The ideal candidate will be flexible, approachable, and willing to assist wherever needed. <h2>Key Responsibilities</h2><ul><li>Welcome and assist guests in a friendly and professional manner.</li><li>Provide excellent customer service throughout the guest experience.</li><li>Assist with food and beverage service, including taking orders, serving food and drinks, and clearing tables.</li><li>Prepare dining and service areas before, during, and after service.</li><li>Maintain high standards of cleanliness, hygiene, and presentation throughout the premises.</li><li>Assist with housekeeping duties, including cleaning guest and public areas where required.</li><li>Replenish supplies, stock, and guest amenities.</li><li>Assist with receiving, storing, and rotating deliveries and stock.</li><li>Support kitchen and front-of-house teams with general duties as required.</li><li>Set up and clear down rooms and areas for functions, meetings, and events.</li><li>Follow all food safety, health and safety, and company procedures.</li><li>Deal with guest requests and queries promptly and professionally, escalating issues to a supervisor or manager when necessary.</li><li>Work effectively as part of a team and provide support to colleagues during busy periods.</li><li>Carry out any other reasonable duties required to support the smooth running of the hospitality operation.</li></ul><h3> </h3><h3>What we’re looking for:</h3><ul><li>Enjoys working with people and building positive relationships</li><li>Takes pride in delivering excellent customer service</li><li>Supports the wider team with day-to-day tasks and activities</li><li>Helps ensure the smooth running of daily operations</li><li>Happy to be hands-on and get involved where needed</li><li>Adapts to changing priorities and business needs</li><li>Works collaboratively with colleagues across the business</li><li>Maintains a positive, proactive, and flexible approach to work</li></ul> <h3>Why work with Arc?</h3><ul><li>Be part of the action at the UK’s top venues and events</li><li>Choose your shifts with full flexibility using our easy-to-use app</li><li>Work with friends – sign up together and make it a shift to remember</li><li>On-site support from our experienced Operations Team</li><li>Nationwide opportunities available</li></ul> <h4>Apply Now - <a href="https://jobs.wearearc.co.uk/" rel="nofollow">https://jobs.wearearc.co.uk/</a></h4><h4><a href="https://wearearc.zendesk.com/hc/en-gb/articles/19619708050205-Application-Process" rel="nofollow">Here’s what to expect:</a> Application / Online Assessment / Profile &amp; Right to Work / References / Free Training / Final Review / Sign &amp; Get Started</h4>_________________________________________ About Arc Hospitality Recruitment Ltd Arc Hospitality Recruitment Ltd is an employment agency supplying premium seasonal and temporary staff to many of the UK’s leading sporting, leisure, and heritage venues. All work is offered on a temporary basis and applicants must have the right to work in the UK. We operate a merit-based recruitment process; due to the high volume of applications received, only those shortlisted will be contacted. Arc is a proud Equal Opportunities employer and we welcome applications from all backgrounds. We do not discriminate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy or maternity, race, religion or belief, marriage or civil partnership, or any other legally protected characteristic. Your application and personal data will be handled in line with our Privacy Policy and UK GDPR. IND

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